Tender Mercies Website Privacy Statement

Effective July 1, 2014 

Privacy Notice Table Of Contents:


  • Our Commitment To Privacy
  • The Information We Collect
  • Internet Protocol Address
  • Use of “Cookies”
  • How We Use Information
  • Our Commitment To Data Security
  • SSL Encryption
  • Our Commitment To Children's Privacy
  • How To Access Or Correct Your Information
  • Modifications to Privacy Policy
  • How To Contact Us

Our Commitment To Privacy 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. 

The Information We Collect: 

This notice applies to all information collected or submitted on the Tender Mercies, Inc. website. On some pages, you can donate, make requests, and register to receive materials. The types of personal information collected at these pages are: 

Email address 
Phone number 
Credit/Debit Card Information 
Volunteer Interests

Internet Protocol Address: 

We collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze Site usage and trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the Site, respond to your inquiries, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of "Cookies:"
Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.  By accepting this Privacy Policy, you specifically agree to our use of cookies.

The Way We Use Information:

We use the information you provide about yourself when making a donation to complete the requested transaction, and we do enter your contact information into our donor database for future solicitation. We do not retain credit card information unless you have requested we charge a monthly amount in which case we retain the credit card information until the payments are completed or you cancel any future payments. 

We use return email addresses to answer the email we receive.
We use non-identifying and aggregate information to better design our website. 

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. 

Our Commitment To Data Security 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

SSL Encryption: 
All information provided to Tender Mercies is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of the Tender Mercies. Unfortunately, however, no data transmission over the Internet is 100 percent secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Our Commitment To Children's Privacy: 

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. 

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by calling Tender Mercies at 513-639-7021. None of your personally identifiable information is left on or accessible through the web site. We use this procedure to better safeguard your information. 

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. 

To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections. 

Modifications to Policy

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

How To Contact Us 

Should you have other questions or concerns about these privacy policies, please call us at 513-639-7021 or send us an email at info@tendermerciesinc.org